Delivery and Return Terms

This Delivery and Return Terms document has been prepared by SELF GRUP TEKNOLOJI LTD. ("self") to define the rules related to delivery, withdrawal, and refund processes for digital products and services.

1. Scope

This document covers digital classes, memberships, premium content, and similar digital services purchased through the website or app.

2. Delivery Rules

Digital products are not delivered via physical shipment.
Access is granted automatically after successful payment.
Activation timing may vary briefly due to technical load.
Users are responsible for providing accurate email and account information.

3. Right of Withdrawal and Exceptions

Under applicable consumer legislation, the right of withdrawal may not apply to digital services that are performed instantly and delivered immediately in electronic form.

By requesting immediate access to digital content, the user acknowledges that withdrawal rights may be limited to the extent permitted by law.

4. Refund Conditions

Refund requests are reviewed for payment errors, duplicate charges, or technical failures.
Requests should be submitted within a reasonable period after purchase.
Approved refunds are processed through the original payment method.

5. Requests and Applications

You may submit delivery and refund requests to support@beself.com.tr with your order number and account information.

6. Effectiveness